Please
read through our terms, conditions, caveats and small print...
We want to keep our
prices low and our service and quality high. In order to maintain
this, please support us on the following...
All
sales submitted online enter our system and are processed immediately.
Therefore, any cancellation, changes or additions after order placement may be charged a fee for
work done.
All custom lanyard orders will be filled as follows:
1. You call with size, colors (PMS, if known) and text
(or logo) to be printed.
We will also need to know attachment type and whether or
not a breakaway is necessary.
Breakaway attachments are attached at the back of the
neck.
Lanyard length is measured from the attachment, around
the neck, back to the attachment.
Lengths may vary 1.5-2 inches from requested length.
2. Billing and shipping information is gathered
3. A proof is sent via e-mail for your approval, the
faster you approve, the faster we can print
4. Once proof is approved, we begin production
5. If you need actual preproduction samples, we can make
a few for $50.00 before running the batch
6. Products range from 10-15 days to produce
Artwork...If
you do not have proper artwork, we will ask your authorization to create
artwork for you. The fee begins at $35.00 per hour. Level of
difficulty determines charges. Once artwork is created, we will
e-mail you copies of it.
Return Policy is as follows: Custom orders
(nametags, nameplates, custom lanyards,etc) that have printing, engraving
or weaving already on them cannot be
returned unless it is a defect on our part. All stock items may be
returned within 30 days and must be in there original packaging. However, there is a 25% restocking fee and
we will not reimburse shipping. Similarly, items of the same value
may be exchanged at no charge (i.e., color exchange) with the customer
paying all exchanging freight charges.
First
time orders require set-up fees. All first time orders will be given an
invoice name and/or number which must be used on reorders for exact
matching. If no order number is provided, your order will be treated
as a new account and may incur set-up fees.
Our
price breaks usually fall at 100, 500, 1000, 5000, 10.000 and 25,000.
We reserve the right to refuse service to any person or company
at any time.
Credit
Card payment is required to process order
unless other arrangements have been made. Other arrangements are PO
Numbers, Government Issue Orders, etc. We
accept Visa, MasterCard, American Express.
Please
do not be surprised if you only order 1 nametag and it totals $20.00 or
$25.00. One nametag stills incurs a set-up charge and shipping
expenses. In order to keep your cost per tag down, it is better to
order in groups.
|
